Terms of Service

1. Acceptance of Terms

By accessing or using LLM Optimization services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Description of Services

LLM Optimization provides content optimization services designed to improve visibility and citation rates in AI-powered search engines and large language models. Our services include but are not limited to:

• Content audits and analysis
• AI-optimized content strategy development
• Content rewriting and optimization
• Ongoing monitoring and reporting
• Custom consulting services

3. Service Engagement

3.1 Proposals and Agreements: Services are provided based on mutually agreed proposals outlining scope, deliverables, timeline, and pricing. All engagements require a signed service agreement.

3.2 Client Responsibilities: Clients must provide timely access to necessary materials, content, analytics data, and stakeholder input required for service delivery.

3.3 Modifications: Changes to agreed scope require written approval and may result in timeline and pricing adjustments.

4. Payment Terms

4.1 Fees: All fees are specified in the service agreement. Unless otherwise stated, fees are non-refundable.

4.2 Payment Schedule: Payment terms are outlined in each service agreement. Late payments may result in suspension of services and incur late fees.

4.3 Expenses: Additional expenses such as third-party tools, subscriptions, or services required for project completion will be discussed and approved in advance.

5. Intellectual Property

5.1 Client Content: Clients retain all rights to their original content. By engaging our services, clients grant us a non-exclusive license to use, modify, and optimize their content solely for the purpose of delivering agreed services.

5.2 Deliverables: Upon full payment, all deliverables created specifically for the client (optimized content, reports, strategies) become the client's property, except for our proprietary methodologies and tools.

5.3 Proprietary Methods: Our optimization methodologies, processes, tools, and techniques remain our exclusive intellectual property.

6. Confidentiality

We maintain strict confidentiality of all client information, content, data, and business intelligence. We will not disclose confidential information to third parties except as required by law or with explicit client permission. Clients may request a separate Non-Disclosure Agreement (NDA) if desired.

7. Performance and Results

7.1 No Guarantees: While our methods are research-backed and proven effective, we cannot guarantee specific rankings, citation rates, or visibility outcomes in AI platforms, as these are controlled by third-party AI models and search engines.

7.2 Best Efforts: We commit to applying industry best practices and research-backed methodologies to achieve optimal results for each engagement.

7.3 External Factors: Performance may be affected by factors outside our control, including but not limited to algorithm changes, AI model updates, competitive landscape shifts, and client content quality.

8. Limitation of Liability

To the maximum extent permitted by law, LLM Optimization shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

9. Termination

9.1 By Client: Clients may terminate services with 30 days written notice. Fees for completed work and work in progress are non-refundable.

9.2 By LLM Optimization: We reserve the right to terminate services if payment terms are violated, if the client breaches these Terms, or if continuing the engagement becomes impractical.

9.3 Effect of Termination: Upon termination, the client receives all completed deliverables, and outstanding invoices become immediately due.

10. Warranties and Disclaimers

Services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

11. Indemnification

Client agrees to indemnify and hold harmless LLM Optimization from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from client's content, client's use of deliverables, or client's breach of these Terms.

12. Third-Party Services

Our services may involve the use of third-party tools, platforms, or services (e.g., analytics platforms, AI APIs). We are not responsible for the availability, accuracy, or performance of third-party services. Client use of third-party services is subject to those providers' terms and conditions.

13. Data and Privacy

We collect and process client data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided complies with applicable privacy laws and regulations.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Continued use of services after changes constitutes acceptance of modified Terms. For active engagements, significant changes will be communicated directly to clients.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with any service agreement and proposal, constitute the entire agreement between you and LLM Optimization regarding our services and supersede all prior agreements and understandings, whether written or oral.

18. Contact Information

For questions about these Terms of Service, please contact us:

Email: [email protected]